Q & A

Give us a call to discuss your project, or stop by to chat with us in person. If you’re selecting materials for a new home or a full remodel, we recommend calling ahead to schedule a showroom appointment. This ensures you receive our full attention and the best possible customer service.

Our knowledgeable staff will guide you through every step of your home remodeling process. We’ll help you hand-select and coordinate all the finishes and materials that fit your style and vision. 

To help us better understand your preferences, please bring along any inspiration photos that showcase your favorite colors, styles, and designs. For new homes, bring a full-sized construction drawing as well.

After an on-site measure—or using your provided construction drawings—we’ll prepare estimates based on your selections and review your options to determine the next steps. For materials-only orders, simply confirm the quantities you need. 

Great! We are excited to partner with you on your home remodeling journey. Once details are finalized, a deposit of half down will allow us to order your materials and schedule your installation. For materials-only purchases, payment in full is required before products are released.

When your orders are placed and we receive ETAs, we’ll contact you to confirm your installation date. If we’re collaborating with a contractor, we’ll coordinate closely with them to keep the project moving smoothly and efficiently. Once our portion of the work is complete, the remaining balance will be due—but our team will remain available until your entire project is finished to your satisfaction.